{"title":"Warranties \u0026 Support","description":null,"products":[{"product_id":"hp-3-year-next-business-day-onsite-hardware-support-extended-warranty","title":"HP 3 Year Next Business Day Onsite Hardware Support Extended Warranty","description":"\u003cdiv\u003e\n\u003ch1\u003eHP 3 Year Next Business Day Onsite Hardware Support Extended Warranty\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHP 3 Year Next Business Day Onsite Hardware Support\u003c\/strong\u003e service extends your peace of mind with \u003cstrong\u003eexpert onsite assistance\u003c\/strong\u003e when hardware issues arise. Designed for \u003cstrong\u003enotebooks, desktops, and workstations\u003c\/strong\u003e, this Care Pack delivers \u003cstrong\u003eremote problem diagnosis\u003c\/strong\u003e and convenient \u003cstrong\u003enext business day onsite support\u003c\/strong\u003e, minimising downtime and maximising productivity. Backed by HP's knowledgeable technicians and formal escalation procedures, you can rest assured your hardware will be running smoothly again as soon as possible.\u003c\/p\u003e\n\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNext Business Day Onsite Support\u003c\/strong\u003e: Expert technicians arrive at your location the next business day to diagnose and repair hardware issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemote Problem Diagnosis\u003c\/strong\u003e: Initial troubleshooting and support delivered remotely, saving time and resolving many issues without an onsite visit\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReplacement Parts Included\u003c\/strong\u003e: All necessary parts and materials are covered under the service, ensuring fast repairs with no hidden costs\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormal Escalation Management\u003c\/strong\u003e: Dedicated escalation procedures ensure your case receives priority attention when needed\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccess to HP Support Tools\u003c\/strong\u003e: Gain access to electronic support information, resources, and diagnostic tools for self-service troubleshooting\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended 3-Year Coverage\u003c\/strong\u003e: Extends your standard warranty to three full years of professional hardware support\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhy Choose HP Care Pack Services?\u003c\/h2\u003e\n\u003cp\u003eWhen hardware issues arise, every minute of downtime counts. \u003cstrong\u003eHP Onsite Service\u003c\/strong\u003e delivers high-quality remote assistance and convenient onsite support exactly when you need it, helping you get back to work faster. Whether you're managing a fleet of business notebooks, desktop workstations, or critical office equipment, this service provides the \u003cstrong\u003eexpert assistance and efficient support\u003c\/strong\u003e that keeps your technology investment protected.\u003c\/p\u003e\n\n\u003ch2\u003ePerfect For\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eBusiness professionals who rely on their notebooks and desktops for daily productivity\u003c\/li\u003e\n\u003cli\u003eIT managers looking to extend warranty coverage for employee devices\u003c\/li\u003e\n\u003cli\u003eRemote workers who need guaranteed next-day hardware support\u003c\/li\u003e\n\u003cli\u003eSmall to medium businesses seeking cost-effective extended warranty solutions\u003c\/li\u003e\n\u003cli\u003eEducational institutions managing fleets of HP devices\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow It Works\u003c\/h2\u003e\n\u003cp\u003eWhen a hardware problem occurs, simply contact HP support for \u003cstrong\u003eremote diagnosis\u003c\/strong\u003e. If the issue requires hands-on repair, an HP-certified technician will arrive at your location \u003cstrong\u003ethe next business day\u003c\/strong\u003e with the necessary parts and tools to restore your device. The service includes all labour, travel, and replacement parts, ensuring a seamless repair experience with minimal disruption to your workflow.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's in the Box\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eHP Care Pack delivered electronically\u003c\/li\u003e\n\u003cli\u003eService activation instructions\u003c\/li\u003e\n\u003cli\u003eAccess credentials for HP support resources\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eFull Specifications\u003c\/h2\u003e\n\u003ctable\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eNext Business Day Onsite Hardware Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Period\u003c\/td\u003e\n\u003ctd\u003e3 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Location\u003c\/td\u003e\n\u003ctd\u003eOnsite at customer location\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRemote Diagnosis\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eParts \u0026amp; Materials\u003c\/td\u003e\n\u003ctd\u003eIncluded\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEscalation Management\u003c\/td\u003e\n\u003ctd\u003eFormal escalation procedures included\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Resources\u003c\/td\u003e\n\u003ctd\u003eElectronic support information and tools\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDelivery Method\u003c\/td\u003e\n\u003ctd\u003eElectronic (Care Pack delivered digitally)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePurchase Window\u003c\/td\u003e\n\u003ctd\u003eMust be purchased within 90 days of hardware purchase\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Devices\u003c\/td\u003e\n\u003ctd\u003eHP Notebooks, Desktops, and Workstations (varies by product number)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\n\n\u003cp\u003e\u003cem\u003eSpecifications are sourced from the manufacturer product page and may be updated.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":43749611634766,"sku":"PA-HPUK703E","price":48.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/3134\/9838\/files\/hp.png?v=1778850657"},{"product_id":"hp-u86dve-3-year-premium-onsite-notebook-support-service","title":"HP U86DVE 3-Year Premium Onsite Notebook Support Service","description":"\u003cdiv\u003e\n\u003ch1\u003eHP U86DVE 3-Year Premium Onsite Notebook Support Service\u003c\/h1\u003e\n\u003cp\u003eKeep your business running smoothly with the \u003cstrong\u003eHP U86DVE 3-Year Premium Onsite Notebook Support Service\u003c\/strong\u003e, an extended warranty and support solution designed for \u003cstrong\u003eHP ProBook and EliteBook notebooks\u003c\/strong\u003e. 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When remote support isn't enough, a qualified HP technician arrives onsite with the necessary parts to complete repairs quickly. 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When hardware issues arise, this service delivers \u003cstrong\u003eremote problem diagnosis\u003c\/strong\u003e and, if needed, an \u003cstrong\u003eHP-qualified technician onsite the next business day\u003c\/strong\u003e to keep your business running smoothly. 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Coverage begins on the date of your original notebook purchase and runs for the full 3-year term.\u003c\/p\u003e\n\n\u003ch2\u003eCompatibility\u003c\/h2\u003e\n\u003cp\u003eThe UK703E Care Pack is compatible with a wide range of HP business notebooks, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHP ProBook 4xx Series (1\/1\/0 and 1\/1\/1 warranty models)\u003c\/li\u003e\n\u003cli\u003eHP ProBook 11 Education Edition notebooks\u003c\/li\u003e\n\u003cli\u003eHP mt6xx\/4xx\/3xx\/2xx Mobile Thin Client Series\u003c\/li\u003e\n\u003cli\u003eOther HP commercial notebooks with 1\/1\/0 warranty base coverage\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCheck the official HP Care Pack Central or your notebook documentation to confirm compatibility.\u003c\/p\u003e\n\n\u003ch2\u003eHow It Works\u003c\/h2\u003e\n\u003cp\u003eWhen you experience a hardware issue, simply contact HP support. A trained specialist will attempt to diagnose and resolve the problem remotely. If an onsite visit is required, an HP-qualified technician will be dispatched to arrive the \u003cstrong\u003enext business day\u003c\/strong\u003e (excluding HP holidays and weekends). 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Service levels and response times may vary depending on your geographic location. HP services are governed by applicable HP terms and conditions.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":43749614551118,"sku":"PA-HPUK703E-2","price":147.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/3134\/9838\/files\/UK703E-SINGLE.jpg?v=1778850783"},{"product_id":"lenovo-3y-onsite-warranty-upgrade-from-1y-for-thinkbook-series","title":"Lenovo 3Y Onsite Warranty Upgrade from 1Y for ThinkBook Series","description":"\u003cdiv\u003e\n\u003ch1\u003eLenovo 3-Year Onsite Warranty Upgrade from 1-Year for ThinkBook Series\u003c\/h1\u003e\n\u003cp\u003eExtend your peace of mind with the \u003cstrong\u003eLenovo 3-Year Onsite Warranty Upgrade (5WS0K27114)\u003c\/strong\u003e, designed specifically for \u003cstrong\u003eThinkBook series laptops\u003c\/strong\u003e. This warranty extension upgrades your standard 1-year onsite service to a comprehensive \u003cstrong\u003e3-year onsite support plan\u003c\/strong\u003e, ensuring your business laptop receives fast, professional repairs at your location when you need it most.\u003c\/p\u003e\n\n\u003ch2\u003eKey Benefits\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Coverage\u003c\/strong\u003e: Extends your standard 1-year onsite warranty to a full 3 years of protection\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOnsite Service\u003c\/strong\u003e: Technician comes to your location for convenient, minimal-disruption repairs\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eParts Included\u003c\/strong\u003e: Replacement parts are covered under the warranty service\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBusiness Continuity\u003c\/strong\u003e: Keep your ThinkBook laptop running with minimal downtime\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThinkBook Compatible\u003c\/strong\u003e: Designed for ThinkBook 13, 14, and 15 series laptops\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhy Extend Your Warranty?\u003c\/h2\u003e\n\u003cp\u003eFor business users, \u003cstrong\u003elaptop downtime means lost productivity\u003c\/strong\u003e. The Lenovo 3-Year Onsite Warranty Upgrade ensures your ThinkBook laptop stays protected long after the standard warranty expires. With \u003cstrong\u003eonsite service\u003c\/strong\u003e, a qualified Lenovo technician will visit your location to diagnose and repair hardware issues, saving you the hassle of shipping your device or visiting a service centre.\u003c\/p\u003e\n\n\u003ch2\u003eCompatible Models\u003c\/h2\u003e\n\u003cp\u003eThis warranty upgrade is suitable for Lenovo ThinkBook series laptops, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThinkBook 13 series\u003c\/li\u003e\n\u003cli\u003eThinkBook 14 series\u003c\/li\u003e\n\u003cli\u003eThinkBook 15 series\u003c\/li\u003e\n\u003cli\u003eSelect ThinkPad L-series models (L13, L14, L15)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease verify compatibility with your specific model before purchase.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's Covered\u003c\/h2\u003e\n\u003cp\u003eThe onsite warranty service includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHardware diagnostics and troubleshooting\u003c\/li\u003e\n\u003cli\u003eReplacement of defective parts\u003c\/li\u003e\n\u003cli\u003eOnsite repair by qualified Lenovo technicians\u003c\/li\u003e\n\u003cli\u003e3 years of total coverage from the original purchase date of your laptop\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhat's in the Box\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eDigital warranty registration and activation (E-Reg)\u003c\/li\u003e\n\u003cli\u003eDocumentation and proof of extended warranty coverage\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eFull Specifications\u003c\/h2\u003e\n\u003ctable\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003e5WS0K27114\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eWarranty Upgrade\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eOnsite Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Period\u003c\/td\u003e\n\u003ctd\u003e3 years total (upgrade from 1 year)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eExtension Period\u003c\/td\u003e\n\u003ctd\u003e2 additional years (1+2 years)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Included\u003c\/td\u003e\n\u003ctd\u003eParts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnsite Support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Series\u003c\/td\u003e\n\u003ctd\u003eThinkBook 13, 14, 15; select ThinkPad L-series\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegistration\u003c\/td\u003e\n\u003ctd\u003eElectronic registration (E-Reg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\n\n\u003cp\u003e\u003cem\u003eSpecifications are sourced from the manufacturer product page and may be updated. Warranty terms and conditions apply. Please refer to Lenovo's official warranty documentation for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Lenovo","offers":[{"title":"Default Title","offer_id":44851199606862,"sku":"PA-LENOVO5WS0K27114","price":210.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/3134\/9838\/files\/5WS0K27114.jpg?v=1794125189"}],"url":"https:\/\/projectorsaustralia.com.au\/collections\/warranties-support.oembed","provider":"Projectors Australia","version":"1.0","type":"link"}