Orders are usually dispatched within 1–2 business days. Standard delivery times are:

• Metro areas: 2–4 business days
• Regional areas: 3–7 business days
• Remote areas: Up to 10 business days
  

You’ll receive a tracking number by email once your order is shipped. If you haven’t received it within 2 business days, please contact us at admin@projectorsaustralia.com.au.

We accept change-of-mind returns within 28 days, as long as the item is in unused, saleable condition and in its original packaging. A 10% restocking fee applies. Return shipping is at the buyer’s expense.

To begin a return, contact us at admin@projectorsaustralia.com.au to request a Return Authorisation Number.

Read our full Returns Policy for more details.

Please contact us at admin@projectorsaustralia.com.au within 24 hours of receiving your delivery. Include:

• Your order number
• A description of the issue
• Clear photos of the damage or issue

We’ll work quickly to resolve it through a refund, replacement, or repair in accordance with our policy and Australian Consumer Law.